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You reach us directly, not through three layers.

ZepDesk is built by a small team in Harmsdorf. If you write to us, you get an answer from someone who knows the product, usually by the next business day.

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The right path for your request

Support

Questions about usage, postings, ELSTER, or e-invoicing: sales@zepdesk.de. Please include your company and case number so we can help faster.

Write to support

Sales and Firms

Questions before you start, onboarding and the separate offer for firms with several clients: sales@zepdesk.de or by phone.

Call: +49 176 913 688 70

Data Protection

Information requests, deletion, and questions about the AVV: datenschutz@zepdesk.de. We respond within the statutory deadlines.

Write to data protection

Before you write: guides to using ZepDesk are in the manual, whether something is currently disrupted is shown on the system status page, and how tax firms work with ZepDesk is explained under for tax firms.

Provider and availability

Company: ZeptronIT UG (haftungsbeschränkt)
Managing Director: Leon Marzoll
Address: Möhlbarg 12, 23911 Harmsdorf, Deutschland
Register: Amtsgericht Lübeck, HRB 27686 HL
Phone: +49 176 913 688 70
Email: sales@zepdesk.de
Tax number: 27/061/00413, Finanzamt Oldenburg in Holstein
Trademark: ZepDesk® is a registered trademark of ZeptronIT UG (haftungsbeschränkt)

What we can commit to

Real recording from ZepDesk: the company switcher with several sample companies.

A response to support requests by the next business day, and faster for incidents that affect your accounting. We tell you when a feature is missing or when a request will take longer, instead of inventing deadlines.

For firms and larger rollouts, we schedule a call where we show on a demo company how your firm looks after its clients' companies with one sign-in, plus the DATEV export and the roles.

Schedule a call

In your email, briefly describe what you need and suggest a time.

Request a call