This English text is a convenience translation. The legally binding version is the German original.
Withdrawal instructions for consumers. As of: 2026-04-25
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of conclusion of the contract.
To exercise your right of withdrawal, you must inform us
ZeptronIT UG (haftungsbeschränkt)
Leon Marzoll
Möhlbarg 12
23911 Harmsdorf
Email: kontakt@zeptronit.com
Phone: +49 176 91368870
of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form shown below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs arising from the fact that you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.
For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this reimbursement.
If you requested that the services should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.
Early Expiry of the Right of Withdrawal
In the case of a contract for the provision of services, the right of withdrawal also expires if we have provided the service in full and only began performing the service after you had given your express consent and at the same time confirmed your knowledge that you would lose your right of withdrawal upon complete performance of the contract by us.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill in this form and send it back.)
To:
ZeptronIT UG (haftungsbeschränkt)
Leon Marzoll
Möhlbarg 12
23911 Harmsdorf
Email: kontakt@zeptronit.com
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
_________________________________________________________________________________
Ordered on (*) / received on (*): _________________________
Name of consumer(s): __________________________________________________
Address of consumer(s): _____________________________________________
Signature of consumer(s) (only for notification on paper): __________
Date: __________
(*) Delete as appropriate.
Notice for Business Customers (B2B)
The statutory right of withdrawal applies only to consumers (§ 13 BGB). If you conclude the contract in the exercise of your commercial or self-employed professional activity, you are not entitled to a statutory right of withdrawal. The termination provisions in our General Terms and Conditions (GTC, § 8) apply.
Withdrawal in four steps.
Legal texts are not an end in themselves: every version is versioned, dated and traceable. The process behind it in four steps.
The binding version is the one stated above with its effective date.